Can You Really Use a Stroller on Tokyo’s Trains? A Local Dad’s Complete Survival Guide
Futuristic skyscrapers, serene shrines, and delicious ramen… you must be getting excited about your family trip to Tokyo. But as you get deeper into planning, does a little voice in the back of your head start asking questions?
“That train map looks like a bowl of colorful spaghetti… can we really navigate it with a stroller?” “Won’t we just be in the way on those crowded trains?”
If that sounds familiar, believe me, I know exactly how you feel. I’m an expecting father myself, and the thought of navigating the giant Shinjuku Station with our baby in a stroller makes me a little nervous, too.
But here’s the good news: with a few “local secrets” that I’ve researched and tested myself, Tokyo’s train system can become your family’s best friend.
By the time you finish reading this article, my goal is to turn your anxiety into confident excitement. Let’s start planning an unforgettable adventure together!
The 3 Golden Rules to Know Before You Go
Before we get into the details, these are the three most important principles to remember. Internalize these, and you’ve already won half the battle.
- Avoid Rush Hour at All Costs: This is the most critical, non-negotiable rule. The Japanese rush hour is on another level. For a stroller, it’s a nightmare. Consider 7:30 AM to 9:30 AM and 5:00 PM to 7:00 PM on weekdays as your dedicated “take a break at a café” time.
- Give Yourself an Extra 20 Minutes: It’s tempting to pack your schedule, but traveling with a stroller takes more time than you think. Finding the elevator alone can be a challenge at first. By simply adding a “20-minute buffer” to every train transfer, you’ll give yourself an incredible amount of peace of mind.
- Don’t Hesitate to Ask for Help: Japanese station staff are professionals at helping people. And most locals are very kind to travelers, especially families with children. If you’re lost or stuck, just ask.
Step 1: Get Your Essential Tools
There’s no magic wand for navigating Tokyo, but these two tools come pretty close. Make sure you have them ready.
Essential Tool #1: An IC Card (Suica or Pasmo)
Imagine trying to buy paper tickets for your whole family from a machine while also managing a stroller. It’s a stressful scenario you can completely avoid. With an IC card like Suica, you just tap it on the reader at the ticket gate. It reduces your stress by at least 90%. For tourists, the “Welcome Suica” is especially convenient.
Source: EAST JAPAN RAILWAY COMPANY
(https://www.jreast.co.jp/multi/welcomesuica/welcomesuica.html)
Essential Tool #2: A Transit App
Google Maps or Japan Transit Planner will be your lifesaver. But the key is to not just use them for a basic route search.
Crucial Pro-Tip: In the app’s settings, look for an option like “Elevator Priority” or “Accessible Routes.” Always use this feature. The route may look longer, but it will always be the fastest and easiest path in reality.
Step 2: How to Move Through the Station
A train platform can feel like a battlefield. But finding your safe zone is easy.
Finding the Elevator
When you arrive at a station, look up. You will always find signs hanging from the ceiling with this symbol on them.
That’s the universal sign for elevators and accessibility. All you have to do is follow this symbol. You can safely ignore all the other complicated signs.
The Best Place to Wait on the Platform
Where you wait for the train matters. The general rule is to wait near the door closest to where you got off the elevator.
Tip: The cars at the very front or very back of the train are often less crowded, making it easier to get on and off.
In-Train Etiquette and Tips
Most trains have a dedicated space for wheelchairs and strollers. Look for this sticker on the wall or window.
If this space is available, feel free to use it. And once the train starts moving, don’t forget to lock your stroller’s wheels!
“Magical Japanese Phrases” for When You’re Stuck
If you find yourself in a tricky situation, try using these simple phrases. Someone will almost certainly help you.
- Sumimasen (Sue-me-mah-sen) — “Excuse me”
- Just saying this with a slightly concerned look on your face is usually enough to get someone’s attention.
- Erebētā wa doko desu ka? (Ele-BAY-tah wah DOH-ko dess kah?) — “Where is the elevator?”
- Even just saying the word
Erebētā(elevator) while looking around will get the point across.
- Even just saying the word
- Tetsudatte moraemasu ka? (Tet-sue-dot-tay moh-rye-moss kah?) — “Could you please help me?”
- Use this for emergencies, like when you can’t find a way down except for a staircase. A kind stranger will likely help you carry the stroller.
Conclusion: You’re Now a Tokyo Train Master!
So, what do you think? Doesn’t seem quite so scary anymore, does it?
Let’s review the key points one last time:
- Avoid rush hour.
- Give yourself extra time.
- Use an IC card and a transit app.
- Follow the elevator signs.
- Ask for help when you need it.
No trip is perfect. You might get a little lost or hop on a train going in the wrong direction. But those moments will become part of the unforgettable story of your family’s great Tokyo adventure.
Go out there with confidence and enjoy one of the best public transit systems in the world!
P.S. If you have any questions I didn’t answer here, or just want to say hi, feel free to send me a DM on Instagram! I read every message and your questions help me figure out what to write about next.
